Adobe CS4 Upgrades
Q: How do I know if my Adobe products can be upgraded?
A. Check the Adobe CS4 Upgrade Eligibility Requirements to see if you qualify.
Q: Which products can I upgrade to CS4?
A: Adobe CS4 Upgrade Matrix - Find out which products you can upgrade to with your current licenses.
Q: Which products are included in the bundles?
A:Have a look at the Adobe CS4 Bundle Matrix to find out which products are included in each of the bundles.
Q: Which of my plug-ins will and won't work in CS4?
A: Check out the Adobe CS4 Plug-in Compatibility List. Plug-in Compatibility with After Effects and Premiere CS4 - Find out which plug-ins will need an upgrade and which are ready to go.
Q: Is there any volume licensing available for Adobe CS4?
A: Of course! Check out the
Adobe Volume Licensing: TLP Program page.
Q: Can I switch from PC to Mac on my upgrade?
A: Adobe will allow registered users of their Creative Suite apps to switch platforms or the other direction is to call Adobe directly. This is not something that Adobe advertises and is only available if you call Adobe directly at 800-833-6687). Any old Windows versions must be destroyed and certified with a Letter of Software Destruction.
In the TLP license program, you can upgrade you Win to Mac licenses. TLP licensing actually gives you both Mac and Win serials.
Q: What is the difference between the Adobe Video Collection and Adobe Video Bundle on the upgrade?
A: Adobe Video Collection 2.5, which was released in 2004 and contained AE 6.5 is NOT the Adobe Video Bundle (Production Studio + Flash Pro), and is a collection of individual software products, each with their own serial number, unlike the "Suites" that have a universal serial number for every product in the Suite. Therefore, to upgrade from The Adobe Video Collection to Production Premium, you would want to choose Path 3 (upgrading from a single product), and use one of the serial numbers from that collection.
General Creative Suite 4 Questions
Q: I've heard that the CS4 disks are dual platform. Is that correct?
A: The majority of the CS4 product discs are not dual platform. The CS4 Production Premium products, including After Effects and the Creative Suite itself, have single platform discs. Though some of the CS4 products are dual platform, the license allows you to install on only one platform. Flash Professional is dual-platform.
Q: What Mac do I need to run CS4 software?
A: A few CS4 programs programs will run on G5s, but After Effects CS4, Premiere Pro CS4, Soundbooth CS4 and Encore CS4 require an Intel-based Mac.
After Effects CS4
Q: Can I upgrade from an educational version to a commercial version of Adobe After Effects?
A: Yes, just order the After Effects CS4 Professional upgrade. You don't even have to pay the difference between educational and commercial version. You can use your educational version's serial number to upgrade to future commercially priced version.
Q: What is the difference between the "full" version and "educational" version? Are all plug-ins included?
A: They are virtually identical. Cycore FX, Keylight and Mocha are included in the educational version.
Q: Will there be any more updates for After Effects 7.0 or CS3?
A: No, there will not be any more updates to AE 7.0 or CS3.
Q: Does AE CS4 render Nucleo Pro obsolete?
A: AE CS4 does not make Nucleo Pro obsolete. Nucleo standard yes...not Nucleo Pro. AE CS4 uses multiple processes to improve performance, but AE CS4 will NOT do what Nucleo Pro will.... Background Render, Spec Preview, Spec Render, Commit to Disk, Persistent RAM / Render Cache.
