This article is for motion graphics, vfx, and 3D artists and also video editors. We’re keeping track of issues you might have with your software and with information on how to fix problems.
Updated: Tuesday. November 20, 2013 - 11:34am PST
From what I've been reading, there have been very few problems with Apple's free new Mavericks operating system. With an adoption rate of 8% in just the first 24 hours, this is going to be a very popular OS update! We haven't heard of very many issues, which is great.
Please let us know if you run into any issues with your video software so we can look into it. We will only list what ISN'T working here, not things that work fine. The list just gets too big!
Here's some advice on Mavericks too.
Adobe has said “All Adobe CC and CS6 products are compatible, but a few products require updates to the latest builds to work properly. Adobe Photoshop CS5, CS4 and CS3 were also tested with Mac OS X Mavericks and there are currently no major issues known.”
See OS Compatibility and FAQs for Mac OS Mavericks (v10.9) at Adobe.com.
If you find something, please use the Feature Request/Bug Report Form at Adobe.
The 11.0.3 update to After Effects CS6 (11.0.3) is compatible with Mavericks. To update for After Effects CS6 (11.0.3), choose Help > Updates. Learn more about the update, including details about bug fixes, here.
Update After Effects CC to v12.0.1, an incremental patch that supports for Mac OS X 10.9. If you're not running Mac OS X 10.9, there is no need to update to this version. This update is only available through this download page. You will not see it in the Create Cloud Desktop Application.
Todd Kopriva also talks about preferences. He says,
When you upgrade a Mac OS (as opposed to installing the new version fresh), Mac OS will _often_ set permissions of folder and files incorrectly.
You'll see this problem in programs like After Effects in the form of error messages saying that a file can't be written, overwritten, or renamed.
To fix this in the case of After Effects, go to the preferences folder and set the _entire_ preferences folder and all of its contents to be writable, not read-only.
By "preferences folder", I mean whichever of these is relevant for your version:
Read more about the updates on Todd Kopriva's blog:
Updated Adobe Captivate 7.0.1 has been released and is now now compatible with Mavericks.
Brian Maffitt says that the Creative Cloud App does not let him log into the CC server to authenticate. I can log in via a browser, but I not from the CC App itself - not even the new one that he just downloaded and installed. He cannot see the available CC updates. He recommends "updating your Creative Cloud apps to the new versions FIRST, then try the upgrade to Mavericks." Todd Kopriva says that none of the other applications require updates, only AE, and the updater is a separate install from the Creative Cloud App. Read more at fstoppers.
To run CS5 software, there's an easy fix.
From the Premiere Pro Twitter: Though #PremierePro CC supports OS X 10.9 (#Mavericks) please be cautious updating as some third-parties are not yet compatible.
Larry Jordan is reporting that FCP7 may not be compatible with Mac OS X 10.9 Mavericks. Read more here.
Support Partners is issuing the same word of caution. They don't say that it will not work but that there could be glitches. They say, "However, if you still rely on FCP7 to carry out your editing work we suggest you hold off updating to Mavericks or contact us for advice on options."
Larry Jordan says "Based on recent reports I'm reading and additional conversations, FCP 7 seems to work fine on Mavericks. (Though I had a report of a few generators not working properly on the new OS.)
Keep in mind that all development on FCP 7 has ended. And, at some point, FCP 7 will not work on a future Mac operating system. While FCP 7 is not optimized for Mavericks, it does run. If you need to upgrade, go ahead. However, my personal recommendation is to not upgrade the operating system of any computer primarily devoted to FCP 7 editing. Instead, run FCP 7 on the operating system for which it was designed.Your time with FCP 7 will not last forever. It is time to start planning your migration."
It is not recommended to use Media Composer, Pro Tools or Sibelius with Mac OS X 10.9 (Mavericks) as they are not supported at this time. Read more in the Avid Knowledge Base.
Blackmagic Design has some free software updates that include OS X Mavericks compatibility and interface enhancements for the new operating system and are immediately available for DeckLink, UltraStudio and Intensity Desktop Video products. Download updates at the Blackmagic site.
Also, someone at Creative Cow forums is reporting Mavericks OSX 10.9 Upgrade Issue with CUDA 5.5.28 in Davinci Resolve 10. He explains the error: "No CUDA Acceleration Hardware Detected! Please quit Resolve and install a CUDA accelerated GPU card or update your CUDA software driver to the latest version before continuing to use Resolve. CUDA driver updates can be done from the Mac System Preferences."
Anyone else having an issue with this?
Flip Player 3.2.1 available - Mavericks users should update Flip Player for video and Windows media.
Read more at ArsTechnica.
And just for fun...
They tell you how to disable notifications, automatic updates, how to download Adobe Flash and Runtime, and more. Read more here.
Posted by Michele Yamazaki
You Must Be Logged In to Comment.