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From PlugInFinder

Contents 1 General Issues 1.1 Q: I have not received my serial number, where is it? 1.2 Q: I just downloaded a .SIT &/or .ZIP file, now what? 1.3 Q: Can I have my serial number re-sent? 2 Using the product 2.1 Q: Does Image Lounge support more than 8 bit per pixel rendering? 3 Compatibility & System Requirements 3.1 Q: What are the minimum requirements to run Image Lounge? 4 Return to Red Giant Software

General Issues

Q: I have not received my serial number, where is it?

Serial number(s) are sent to the e-mail address you provide at checkout (Download orders only). To ensure a safe delivery of this message please read the following:

• Please allow up to 5 hours for this e-mail message to be received.
• Serial number(s) may be looked up online within 3 hours of check out using our Serial Number Look Up System.
  • Cross-grade and Academic orders require verification, these are sent within 1 business day.
  • Please check your Junk mail folder, as it is common to find this message there.

Q: I just downloaded a .SIT &/or .ZIP file, now what?

• To open .Sit or .Zip files you must have compression software installed on your system. Download: The Unarchiver, StuffIt Expander, or WinZip
• After installing compression software, extract the file contents and use the provided installer for installation.

Q: Can I have my serial number re-sent?

Unfortunately Serial number look up is available to customers who purchased a Download directly from Red Giant Software.

Using the product

Q: Does Image Lounge support more than 8 bit per pixel rendering?

No, Image Lounge only supports 8 bit/pixel in all versions of After Effects.

Compatibility & System Requirements

Q: What are the minimum requirements to run Image Lounge?

Mac

• Mac OS X
• Power Mac G4, G5, Mac Intel
• 512 MB of RAM
• 15 MB of Hard Drive space
• Host Application
  • After Effects 6

Current and previous version compatibility

Note: Upgrading your system or host application may require upgrading your Red Giant product version

• Plug-in: Image Lounge 1.2
• OS: OS X 10.4.9
• Processor: Intel
  • After Effects 7 [emulation]
• Plug-in: Image Lounge 1.2
• OS: OS X 10.4.9
• Processor: PPC [non-Intel]
  • After Effects 7

PC

• Windows XP Service Pack 1
• Pentium 4
• 512 MB of RAM
• 15 MB of Hard Drive space
• Host Application
  • After Effects 6

Current and previous version compatibility

Note: Upgrading your system or host application may require upgrading your Red Giant product version

• Plug-in: Image Lounge 1.2
• OS: Window XP SP2
• Processor: Intel
  • After Effects 7
• Plug-in: Image Lounge 1.2
• OS: Windows Vista Ultimate 32bit
• Processor: Intel Xeon
  • After Effects 7

Return to Red Giant Software