Toolfarm's Plug-in Finder
Red Giant Instant HD FAQ
From PlugInFinder
General Issues
Q: I have not received my serial number, where is it?
Serial number(s) are sent to the e-mail address you provide at checkout (Download orders only). To ensure a safe delivery of this message please read the following:
- Please allow up to 5 hours for this e-mail message to be received.
- Serial number(s) may be looked up online within 3 hours of check out using our Serial Number Look Up System.
- Cross-grade and Academic orders require verification, these are sent within 1 business day.
- Please check your Junk mail folder, as it is common to find this message there.
Q: I just downloaded a .SIT &/or .ZIP file, now what?
- To open .Sit or .Zip files you must have compression software installed on your system. Download: The Unarchiver, StuffIt Expander, or WinZip
- After installing compression software, extract the file contents and use the provided installer for installation.
Q: Can I have my serial number re-sent?
Unfortunately Serial number look up is available to customers who purchased a Download directly from Red Giant Software. Installation
Installation
Q: How do I install Instant HD for AE CS3? [Mac only]
If Instant HD was installed prior to this update, then you must uninstall that version before installing this AE 8 compatible version. Note: No update is needed for Windows users.
- To uninstall Instant HD After Effects 7 version from After Effects 8
- Used the Instant HD AE 7 installer for installation into AE 8.
- Install Instant HD After Effects 8 version.
- During installation you must select the After Effects 8 installer.
- Mac After Effects
Q: I upgraded to Final Cut Pro 5.1-6.0 and Instant HD is not working.
Please read the following for upgrade and installation issues, click here .
Using the product
Q: What is a good workflow for Instant HD in a project?
The following is a workflow used by one of Instant HD's customers, John Wu @ Media Design Imaging [www.rapturethemovie.com].
When showing the final results to the investors we played it directly via computer hooked to a TV, we use the Instant HD also to upres the footage then downsized it to the DVCPRO50 Codec and then to DVD. In our comparisons we noticed, it played better on SD DVD using the DVCPRO50 Codec than a DV Codec. We decided to downsize the quality from HD to DVCPRO50, which is still better than DV, then edit everything with DVCPRO50. Then upsize the DV DV footage to HD with Instant HD and then down back to DVCPRO50. The quality DOES look better than using DV and directly out to DVCPRO50 (especially when it is blown up to bigger screen played back with dvd players projected).
Q: If I shot using a interlaced format how do I deinterlace before using Instant HD?
Prior to up converting with IHD you need to deinterlace the material to a progressive format. Ideally, we recommend using a high quality deinterlacing tool like Magic Bullet Suite or Fields Kit, however all host applications like After Effects or Final Cut Pro have built-in deinterlacing tools that will work fine. Considerations before you buy
Q: Do I need to do anything to footage shot with the DVX100 or Canon XL2 before up converting?
If you used the camera's built-in 24p, 25p or 30p (progressive modes) then no, just up convert with Instant HD .
Q: What are the minimum requirements to run Instant HD?
MAC
- Mac OS X
- Power Mac G4, G5, Mac Intel
- 256 MB of RAM
- Host Application
- After Effects 6
- Final Cut Pro 4.1
Current and previous version compatibility Note: Upgrading your system or host application may require upgrading your Red Giant product version Plug-in: Primatte Keyer v3 OS: OS X 10.4.9 Processor: Intel
- After Effects 7 [emulation]
- After Effects CS3 [beta]
- Final Cut Pro 5.1.2
Plug-in: Primatte Keyer v3 OS: OS X 10.4.9 Processor: PPC [non-Intel]
- After Effects 7
- After Effects CS3 [beta]
- Final Cut Pro 5.1.2
Windows
- Windows XP Service Pack 1
- Pentium 4 2.4 GHz
- 512 MB of RAM
- Host Application
- After Effects 6
- Premiere Pro v1.5
Current and previous version compatibility, Note: Upgrading your system or host application may require upgrading your Red Giant product version Plug-in: Primatte Keyer v3 OS: Window XP SP2 Processor: Intel
- After Effects 7
- After Effects CS3
- Premiere Pro 2.0
Plug-in: Primatte Keyer v3 OS: Windows Vista Ultimate 32bit Processor: Intel Xeon
- After Effects 7
- After Effects CS3
- Premiere Pro 2.0
Updating
Q: I installed Instant HD but it doesn't show up in my effect list when I open Final Cut Pro
Final Cut Pro v5.1 has a free upgrade to v5.1.2 which allows support for the FX Plug structure used for our updated Instant HD installer.
- this does not effect FCP versions below v5.0
