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Red Giant Magic Bullet Looks FAQ
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General
Q: I have not received my serial number, where is it?
Serial number(s) are sent to the e-mail address you provide at checkout (Download orders only). To ensure a safe delivery of this message please read the following:
- Please allow up to 5 hours for this e-mail message to be received.
- Serial number(s) may be looked up online within 3 hours of check out using our Serial Number Look Up System.
- Cross-grade and Academic orders require verification, these are sent within 1 business day.
- Please check your Junk mail folder, as it is common to find this message there.
Q: I just downloaded a .SIT &/or .ZIP file, now what?
- To open .Sit or .Zip files you must have compression software installed on your system. Download: The Unarchiver, StuffIt Expander, or WinZip
- After installing compression software, extract the file contents and use the provided installer for installation.
Q: Can I have my serial number re-sent?
Unfortinatly Serial number look up is available to customers who purchased a Download directly from Red Giant Software.
Q: What is Magic Bullet Looks?
A: Magic Bullet Looks is the revolutionary new color correction tool to set the mood of a movie. Don't be fooled. Magic Bullet Looks is not just a film look tool. With Magic Bullet Looks, you can also correct the depth of field, set the mood and add many additional new effects.
Magic Bullet Looks is the next generation of look tools for Magic Bullet Editors and Magic Bullet Suite customers and includes:
- Magic Bullet Looks plugin for After Effects, Final Cut Pro, Avid, Premiere Pro and Sony Vegas
- Magic Bullet LooksBuilder, a stand-alone application to pre-visualize looks on set or anywhere, using a JPEG or TIFF image. Look presets are portable and load into any of the editing hosts, so the same Looks created on set are the ones used to finish within the editorial suite. It's no longer necessary to have an expensive finishing system. You have hundreds of options with one click.
- Magic Bullet Misfire, a separate filter which adds film damage such as dust and scratches to artificially age a film.
Q: I own Magic Bullet Editors. How is Magic Bullet Looks different?
A: Magic Bullet Editors is now called Magic Bullet Looks. There are important differences between the products. Magic Bullet Looks includes a brand new library of over 100 presets to help set the mood of your project. The user interface has been completely re-designed to enable you to be very experimental with different looks. Most importantly it is easier and more fun to use. Support is also available for multiple host applications including, After Effects 6.5 - CS3, Final Cut Pro 5.1.4 - 6.0, Avid Xpress Pro 5.5 or later and Media Composer 2.5 or later, Motion 3, and Premiere Pro 2.0 - CS3. Support for Vegas will be available in 2008, no date has been set at this time.
Q: Can I cross grade from Magic Bullet Editors or Magic Bullet Suite to Magic Bullet Looks?
A: Yes, if you are a current Magic Bullet Editors or Magic Bullet Suite customer, you may cross grade to Magic Bullet Looks for just $99 USD. For additional information, please refer to the Pricing and Availability section.
Q: What is the difference between Magic Bullet Looks and Magic Bullet Frames?
A: Magic Bullet Frames allows you to take interlaced video and get the 24p look of film, right from within your editor- at high speed and high quality. Magic Bullet Frames will support After Effects 6.5 - CS3, Final Cut Pro 5.1.4 - 6.0, Avid Xpress Pro 5.5 or later and Media Composer 2.5 or later, Motion 3, and Premiere Pro 2.0 - CS3.
You would use Magic Bullet Looks to set the mood of your project after de-interlacing the footage with Magic Bullet Frames.
Q: What is the difference between Magic Bullet Looks and Magic Bullet Colorista?
A: After you have de-interlaced your footage with Magic Bullet Frames, we recommend using Magic Bullet Colorista to color correct your footage. Magic Bullet Colorista produces better-looking results than the three-way correctors built into most NLEs, and with simpler controls. So spend a little time cleaning up the lift, gamma, and gain with Magic Bullet Colorista before setting the mood and correcting the depth of field with Magic Bullet Looks.
Q: What is the difference between Magic Bullet Looks and Magic Bullet Suite 2007?
A: Magic Bullet Suite 2007 is a collection or bundle of products including, Magic Bullet Looks, Magic Bullet Colorista, Magic Bullet Frames (available by November 30), and Instant HD. Magic Bullet Suite 2007 also supports multiple host applications including, After Effects 6.5 - CS3, Final Cut Pro 5.1.4 - 6.0, Avid Xpress Pro 5.5 or later and Media Composer 2.5 or later, Motion 3, and Premiere Pro 2.0 - CS3.
Q: I own Magic Bullet Suite (1- 2.1). How is Magic Bullet Looks different?
A: Generally speaking, you can think of Magic Bullet Looks as the Look Suite filter from older versions of Magic Bullet Suite. However, there are many differences between the two products. Magic Bullet Looks includes a brand new library of over 100 presets to help set the mood of your project. The user interface has been completely re-designed to enable you to be very experimental with different looks. Most importantly it is easier and more fun to use. You can also use Magic Bullet Looks on multiple host applications including, After Effects 6.5 - CS3, Final Cut Pro 5.1.4 - 6.0, Avid Xpress Pro 5.5 or later and Media Composer 2.5 or later, Motion 3, and Premiere Pro 2.0 - CS3. Vegas support will be added to Magic Bullet Looks in 2008.
Q: I own Magic Bullet Suite (1- 2.1). How is Magic Bullet Suite 2007 different?
A: Previous versions of Magic Bullet Suite consisted of multiple plug-ins as part of one product. Magic Bullet Suite is a collection of different products including Magic Bullet Looks, Magic Bullet Colorista, Magic Bullet Frames (available by November 30), and Instant HD. You can also use Magic Bullet Suite 2007 on multiple host applications including, After Effects 6.5 - CS3, Final Cut Pro 5.1.4 - 6.0, Avid Xpress Pro 5.5 or later and Media Composer 2.5 or later, Motion 3, and Premiere Pro 2.0 - CS3.
Q: If I upgrade to Magic Bullet Looks, is it backward compatible with the looks that I have already applied to my project with Magic Bullet Editors?
No. Magic Bullet Looks uses an entirely new render engine that is not backward compatible with the old looks from Editors. Looks includes a number of presets that duplicate very closely the looks available in Editors but it will not render Looks Suite looks in old projects. You can continue to use the Magic Bullet Editors Looks Suite plugin and the Looks plugin products side by side in your host application. If you install Looks it will be available as a separate plug-in under the Magic Bullet menu.
Support
Q: Where can I get help with how to install Magic Bullet Looks and see what I can do with the software?
A: Please visit the Red Giant Support Zone or watch a Getting Started video on Magic Bullet Looks.
Q: On what programs does Magic Bullet Looks work?
A: Magic Bullet Looks and Magic Bullet Misfire plug-ins work with After Effects 6.5 - CS3, Final Cut Pro 5.1.4 - 6.0, Avid Xpress Pro 5.5 or later and Media Composer 2.5 or later, Motion 3, and Premiere Pro 2.0 - CS3. Vegas support will be added sometime in 2008.
The stand-alone LooksBuilder application can be run on laptops for Looks generation anywhere.
Q: Will Magic Bullet Looks run on Vegas at a later time?
A: Yes, a firm date has not yet been set. We will add support for Vegas sometime in 2008.
Q: What are the System Requirements for Magic Bullet Looks?
A: Mac OS X 10.3.2 Power Mac G5, Mac Intel 1 GB of RAM 15 MB of hard drive space
or
Windows XP SP 1 32-bit Vista 32-bit Pentium 4 2.4 GHz 1 GB of RAM 15 MB of hard drive space
Q: Magic Bullet Looks seems to be running slowly. How can I speed things up to get real-time performance?
A: In most cases, slow performance is due to the fact that you are not using a supported graphics card. Please review the list below to see which graphics cards we recommend:
Nvidia 6600, 7800, 8800 ATI 9600, 1800, 1900 Note: there is no Intel card support
Q: Can I use Magic Bullet Looks on a laptop?
A: Yes, we recommend a Power Book, Mac Book Pro, or mid-range Dell or HP machines with a dedicated GPU. You also need a qualifying graphics card. (See above list.)
Q: Is there a demo version of Magic Bullet Looks?
A: Yes, please visit http://redgiantsoftware.com/demos.html.
Q: Is there a manual for Magic Bullet Looks?
A: Yes, if you have already purchased Magic Bullet Looks you will find the electronic manual in the software installer folder or you can download it here
Pricing and Availability
Q: How much does Magic Bullet Look cost?
A: Magic Bullet Looks is available for $399 USD. Existing Magic Bullet Editors customers may cross grade to Magic Bullet Looks for $99 USD.
Q: Why should I buy or cross grade to Magic Bullet Looks?
- Whether you're a novice or a pro, it's easy to set the mood of your movie with Magic Bullet Looks. Looks are grouped into 10 categories all neatly arranged in QuickDrawers-maximizing your workspace.
- The Look Library helps you quickly find the Look that best suits your project. With more than a hundred to choose from, it’s easy to find a good starting point to define a mood. You can then use the preset as is, or customize the settings and then save it as your own new preset.
- With this single tool, you can define the style of your movie in After Effects, Final Cut Pro, Motion, Premiere Pro, or Avid editors and render final quality results.
- Open Magic Bullet Looks on your laptop, take a frame, and pre-visualize the look of a shot right away. Then save your work and load the look preset later into After Effects or your favorite editing application.
- Magic Bullet Looks makes a great complement to the Magic Bullet Colorista color correction tool.
- The new Magic Bullet Looks Builder, a stand-alone application that lets you pre-visualize looks anywhere using a JPEG or TIFF image.
Q: How do I cross grade from Magic Bullet Editors / Magic Bullet Suite to Magic Bullet Looks?
A: Please visit Toolfarm to place an online order for the cross grade -- just $99 USD.
