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1.415.462.1982

Download Delivery Times

Not all products are delivered immediately - please see below for the average Time to receive your Download Information (Based on PST / US West Coast Time)

Product

8am - 5pm

5pm - 11pm

11pm - 8am

Weekend

3D-io <24 hours <24 hours <24 hours Next Business Day.
990adjustments Immediate Immediate Immediate Immediate
Adobe
  • US Only
  • Based on CC Teams Subscriptions. Non subscription delivery only during business hours.
< 3 hours < 3 hours < 12 hours < 3 hours
AE Sweets < 1 hour < 1 hour < 3-8 hours < 1 hour
AEJuice Immediate Immediate Immediate Immediate
aescripts + aeplugins Immediate Immediate Immediate Immediate
Autodesk <24 Hours <24 Hours <24 Hours Next Business Day
Autodessys
  • Cannot Sell outside of US.
<6 hours > 12 hours <12 hours
Avid Technology < 12 hours > 12 hours < 12 hours > 24 Hours
Blackmagic Design
  • Delivery time based on Davinci Resolve only.
< 3 hours < 12 Hours < 12 Hours < 24 Hours
BluBlu Studios Immediate Immediate Immediate Immediate
Blurrypixel Software Immediate Immediate Immediate Immediate
Boomer Labs Immediate Immediate Immediate Immediate
Boris FX
  • Single full version products with serial numbers are immediate. Select products, such as floating licenses, upgrades (including support renewals), or multi-user products require manual fulfillment and are processed during normal business hours, typically within a few hours.
see notes see notes see notes see notes
Capturing Reality <48 hours <48 hours <48 hours <48 hours
Cebas < 6 hours > 12 hours > 6 hours > 12 hours
Chaos
  • US and Canada only.
  • Cannot deliver on weekends.
<24 hours <12 Hours <12 Hours >24 Hours
CoreMelt Immediate Immediate Immediate Immediate
Curious Turtle Immediate Immediate Immediate Immediate
Cycore Systems < 1 hour < 1 hour < 3-8 hours < 8 hours
Digital Anarchy < 1-4 hours < 1-4 hours < 1-4 hours < 1-4 hours
DocOptic Immediate Immediate Immediate Immediate
e-on Software ~48 hours ~48 hours ~48 hours Next Business Day
eyedesyn Immediate Immediate Immediate Immediate
Film Impact Immediate Immediate Immediate Immediate
Frischluft < 1 hour < 1 hour < 3-8 hours < 1 hour
FxFactory Immediate Immediate Immediate Immediate
GenArts (Boris FX)
  • Select products, such as some floating licenses, require manual fulfillment.
Immediate Immediate Immediate Immediate
Greyscalegorilla Immediate Immediate Immediate Immediate
Imagineer Systems (Boris FX)
  • floating licenses are not immediate and can take up to 1 business day to process
Immediate Immediate Immediate Immediate
INSYDIUM < 1 hours < 3-8 hours < 12 hours < 12 hours
ISP Immediate Immediate Immediate Immediate
Kuroyume < 24 hours < 24 hours < 24 hours < 24 hours
LookLabs < 1 hour < 1 hour < 3-8 hours < 1 hour
Maltaannon Tools Immediate Immediate Immediate Immediate
MAXON
  • Not processed on weekends.
< 8 hours > 12 hours < 12 hours Next business day
Mekajiki Immediate Immediate Immediate Immediate
Muse Creative Immediate Immediate Immediate Immediate
NeatLab Pty Ltd
  • cannot sell Neat Video to Russia
< 8 Hours < 12 Hours < 8 Hours < 12 Hours
NewBlue Immediate Immediate Immediate Immediate
Next Limit
  • Unable to process download during the weekend. No refunds for any reason.
<24 Hours <12 Hours <8 Hours Next Business Day.
Noise Industries Immediate Immediate Immediate Immediate
Pixel Lab Immediate (For most, but NOT all Pixel Lab products) Immediate (For most, but NOT all Pixel Lab products) Immediate (For most, but NOT all Pixel Lab products) Immediate (For most, but NOT all Pixel Lab products)
Pixologic
  • Fulfilled by Maxon. Not processed on weekends.
< 8 hours > 12 hours < 12 hours Next business day
RE:Vision Effects < 1 hour < 3-8 hours < 8 hours < 12 hours
Red Giant / Trapcode
  • Fulfilled by Maxon. Not processed on weekends.
< 8 hours > 12 hours < 12 hours Next business day
Redshift
  • Fulfilled by Maxon. Not processed on weekends.
< 8 hours < 12 hours < 12 hours Next Business Day
Renderking Immediate Immediate Immediate Immediate
RodyPolis Immediate Immediate Immediate Immediate
Rowbyte Immediate Immediate Immediate Immediate
Sitni Sati Up to 2 Business Days Up to 2 Business Days Up to 2 Business Days Up to 2 Business Days
Steve Lewis Immediate Immediate Immediate
The Pixel Farm Up to 2 Business Days Up to 2 Business Days Up to 2 Business Days Up to 2 Business Days
Think Particle Immediate Immediate Immediate Immediate
Torus Media Labs Immediate Immediate Immediate Immediate
Trimble < 3 hours < 24 Hours < 24 Hours < 24 Hours
Video Copilot Immediate Immediate Immediate Immediate

* Product delivery for Adobe, GenArts, Maxon, Pixologic is not available over the weekend.
Check Trial Versions in our Demos Section for immediate use during this time.

** For products not listed, downloads are typically under 24 hours, but please contact sales@toolfarm.com to get a better sense of timing.

*** If an immediate download is not received, please check your spam/junk folder. Immediate downloads are also listed in your account under Order History.

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