Troubleshooting Issues with Downloading and Installing After Effects
There are several places to get help if you’re having trouble with Adobe Creative Cloud. Personally, I have had zero problems, but in case you haven’t been so lucky, here are some resources for you.
Todd Kopriva at Adobe is the guy who writes the documentation for AE. He wrote about troubleshooting the download and install process last week. Check out Todd's post here.
- Troubleshoot download and installation issues – This covers issues with sign-in, the Creative Cloud app, how to download the software and updates and more.
- Install and update applications – This page covers some of the same inforamation but talks about CS6 apps, the Adobe Application Manager and uninstalling the apps on Mac and Windows.
Related
- FAQ: Adobe Creative Cloud for Teams and Common Questions
- News: Installing After Effects CC render engines with Adobe Creative Cloud
- In Depth: Optimizing After Effects for the Best Performance
- In Depth: Troubleshooting After Effects and other Hosts and Plug-ins
- Get Adobe After Effects CC with Adobe Creative Cloud for Teams
Posted by Michele
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