1 year of maintenance releases, major version upgrades...
… and guaranteed response to reported issues within one business day.
Designed to make upgrading and budgeting for Boris FX products more convenient, the Silhouette Upgrade and Support Plan is an annual program that ensures you have access to the latest available features, increased licensing flexibility, and the support you need. Each purchase of a new License or an Upgrade includes the 12-month Upgrade and Support Plan.
Maximize the value of your Boris FX purchase with the Upgrade and Support Plan
Designed to make upgrading and budgeting for Sapphire, Continuum, Mocha Pro, and Silhouette more convenient, the Upgrade and Support Plan is an annual program that ensures you have access to the latest available features, increased licensing flexibility, and the support you need. Each purchase of a new License or an Upgrade includes the 12-month Silhouette Upgrade and Support Plan.
Benefits of the Silhouette Upgrade and Support Plan
Never fall behind on a Sapphire, Continuum, Mocha Pro or Silhouette release again! Active Upgrade and Support customers are automatically entitled to all upgrades released during their 12-month contract which begins from the date of purchase.
Full Phone and Email Support
Upgrade and Support customers have unlimited access to phone and email support during business hours.
Essentially, floating licenses are pooled licenses that can be shared across a group of users. In addition, get floating licenses on the U/S plan for a flat discounted fee of $500. A minimum of 5 floating licenses per facility required.
Unlimited burn and render licenses
Formerly, $99-$499 per license, render licenses are free to customers under the Upgrade and Support Plan.
Significantly, the yearly fixed cost allows for clearer planning and budgeting.
All licenses acquired during your Upgrade and Support contract (including upgrades, floating, and render licenses) are permanent and will continue to be functional even if your contract expires.
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