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Toolfarm Knowledge Base

  • Home
  • Knowledge Base
Buying from Toolfarm

Buying from Toolfarm

The answers to questions like "Where's my download?" and "What's Toolfarm's return policy?" Find out about where you can get an invoice, academic accounts, and more.

View all 14 articles
Licensing and Installation

Licensing and Installation

Learn about types of licenses, how many computers you can run your license on, and moving licenses. In addition, learn about licenses for specific products, like aescripts Floating Licenses, Frishluft, SketchUp, iZotope, and more.

View all 7 articles
Blackmagic Design FAQ

Blackmagic Design FAQ

Learn about Blackmagic Design DaVinci Resolve Studio and how you can get it as a download. Also, find out about Fusion and the SpeedEditor Keyboard.

View all 4 articles
Boris FX Product FAQs

Boris FX Product FAQs

Questions about Boris FX Products, including general questions and specific questions about Sapphire, Continuum, Mocha Pro, Silhouette, Optics, CrumplePop, and SynthEyes.

View all 3 articles
Greyscalegorilla FAQ

Greyscalegorilla FAQ

Get your Greyscalegorilla Plus licensing and installation questions answered. Learn about the differences between Greyscalegorilla Plus and Greyscalegorilla for Teams.

View all 2 articles
Maxon Product FAQs

Maxon Product FAQs

This section covers all aspects of Maxon Products, including Cinema 4D, Red Giant plugins, Redshift and ZBrush – from licensing to troubleshooting to compatibility.

View all 10 articles
SketchUp FAQs

SketchUp FAQs

Learn about SketchUp installation, troubleshooting, available plugins and more.

View all 4 articles
Other Product Questions

Other Product Questions

Do you have questions about your products? This is the place for answers.

View all 15 articles
Affiliate FAQ

Affiliate FAQ

This section answers questions that our affiliates often have for us.

View all 4 articles
Compatibility Lists

Compatibility Lists

Want to upgrade to the lastest macOS, or the newest 3ds Max or Cinema 4D but not sure if your plugins will be compatible? Look no further!

View all 12 articles
Terminology & Education

Terminology & Education

Learn about terminology and acronyms that are specific to areas such as audio production, 3D, and more.

View 1 article
  • Buying from Toolfarm
    • What forms of payment does Toolfarm accept?
    • My purchase was declined. Why do I still have a pending authorization hold on my card?
    • How Can I Contact You?
    • What information is collected from customers?
    • Render Only License Options
    • I'm looking to buy multiple copies of a plug-in. Is there an extra discount?
    • What is Toolfarm's return policy?
    • Is my "Download" item taxed?
    • How does Toolfarm handle international orders?
    • What are Toolfarm's shipping charges per order?
    • Where can I find an invoice for my order?
    • Why am I seeing non-US pricing for certain products? (non-US Customers)
    • Establishing an Academic Account
    • I purchased a “Download” item. Where is it?
  • Licensing and Installation
    • How do I generate a System Report on my computer?
    • Help! I Need to Reinstall My Software (or move it to a new computer)
    • Extensis FAQ
    • How to Extract Multi-Part Archive Files
    • How many computers can I run my license on?
    • Moving License to a Different Machine
    • Types of Licenses - Nodelocked, Floating and More
  • Blackmagic Design FAQ
    • Speed Editor Keyboard Troubleshooting
    • Compare the Fusion Features in DaVinci Resolve Studio and Fusion Studio
    • DaVinci Resolve FAQ
    • Blackmagic Design DaVinci Resolve: Free vs. Paid Version
  • Boris FX Product FAQs
    • Vegas Pro 19 & Free Boris Continuum plugins
    • Boris FX Licensing
    • Boris FX Continuum FCP FAQ
  • Greyscalegorilla FAQ
    • Greyscalegorilla Plus FAQ
    • Greyscalegorilla Plus vs. Teams
  • Maxon Product FAQs
    • Maxon Teams Dashboard
    • The Maxon App: Licensing, Activation, and Troubleshooting
    • ZBrush FAQ
    • Which Maxon license do I need?
    • Everything you need to know about Maxon Certification
    • Installers for Legacy Maxon, Red Giant, and Redshift Products
    • Red Giant Troubleshooting Instructions
    • Redshift FAQ
    • Red Giant & Trapcode Legacy Products
    • Maxon Cinema 4D FAQ
  • SketchUp FAQs
    • SketchUp Troubleshooting
    • Running SketchUp on iPad
    • SketchUp Plugins, Extensions, and Assets for Architectural Users
    • SketchUp FAQ
  • Other Product Questions
    • CoreMelt FAQ
    • Chaos Products FAQs
    • RE:Vision Effects FAQ
    • iZotope FAQ
    • Video Copilot FAQ
    • INSYDIUM FAQ
    • Frischluft FAQ
    • Adobe Creative Cloud for Teams FAQ
    • Which 3D renderer should I choose?
    • NewBlue FAQ
    • aescripts + aeplugins FAQ
    • RenderGarden FAQ
    • Avid FAQs
    • FxFactory FAQ
    • The Pixel Farm FAQ
  • Affiliate FAQ
    • Can I get a discount code for my readers?
    • How to Add Affiliate Links
    • My Affiliate Link Is Truncating on Twitter. Help!
    • How to Become a Toolfarm Affiliate
  • Compatibility Lists
    • Cinema 4D 2024 Compatibility
    • 3ds Max 2024 - Known Plugin Compatibility
    • Adobe 2023 - Known Issues with Plugin Compatibility
    • Cinema 4D 2023 Compatibility List
    • 3ds Max 2023 Compatible Tools
    • AE 2022 & Multi-Frame Rendering Support List
    • 3ds Max 2022 Compatible Tools
    • macOS Big Sur Software Compatibility List
    • Cinema 4D S24 Compatibility List
    • Apple M-Series Silicon Macs Product Compatibility
    • Cinema 4D R25 Compatibility List
    • Maxon Cinema 4D S26 Compatible Products
  • Terminology & Education
    • 3D Terminology

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Toolfarm.com, based in San Francisco, is a leading reseller and distributor of video software products and plugins, with an emphasis on After Effects and 3D Animation tools. Toolfarm is known for it’s distribution focus, high-quality customer service and training.

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