Suitcase Fusion License Management

Learn how to assign Suitcase Fusion licenses to users, how to revoke licenses, and add licenses to your Suitcase Fusion subscription.

This information comes from the Extensis FAQ and is provided for our customers.

Assigning Suitcase Fusion Licenses to Users

Suitcase Fusion uses licenses (also referred to as “license seats” or “seats”) to determine who can log in to Suitcase.

If you buy a single-license subscription for Suitcase Fusion, your Suitcase Fusion license is automatically assigned to you. If you buy a multiple-license subscription, you must assign licenses in your subscription to your users before they can use Suitcase Fusion.

Log in to the license management site at manage.extensis.com. If you have more than one set of Suitcase Fusion products to manage, you will be asked to select one. Select Suitcase Subscription.

Assigning licenses to users

To add a user to your subscription, click Invite User. Enter the email address, first name, and last name of the person you are assigning the license to.

When you click Invite User, a license will be assigned to that user and they will be sent a welcome email with information on how to get Suitcase Fusion if they do not already have it. If they do not have an Extensis account already, they will also receive an email with a new, temporary password for logging in.

The Users tab at the top will show that a license has been taken up. Only Users and an Administrator User (see “Managing the License Administrator”) take up licenses; a License Administrator does not.

Removing licenses from users

To remove a license from a user, select their name in the user list and click Remove User. A confirmation dialog will appear; when you click Remove, the license will be removed from their account and they will be removed from the list of users.

Managing the License Administrator

The License Administrator can only manage licenses for your Suitcase Fusion subscription; they cannot log in to Suitcase Fusion. To make the License Adminstrator an Administrator User (able to both administer licenses and use Suitcase Fusion) select their name in the user list and click Make Admin a User. A confirmation dialog will appear.

When you click OK, a license will be assigned and they will now appear as Administrator User.

To remove the license from the Administrator User, select their name in the user list and click Make Admin Only. A confirmation dialog will appear; when you click OK, the license will be removed from their account and they will appear as License Administrator again.

Adding licenses to your Suitcase Fusion subscription

This information comes from the Suitcase Fusion FAQ and is provided for our customers.

You can add licenses to or remove licenses from your Suitcase Fusion subscription from your My Products page. Click the three dots on the right side and select “Change quantity”.

The Change Quantity page shows your current subscription amount. Under New Quantity, click the plus (+) button to add licenses to your license count—if you have one license and want to add two licenses, the new quantity should be 3. You can also enter the desired quantity directly.

Once you have selected the new quantity, the summary at the bottom of the page will show the cost of your next subscription renewal; the effective change date is when your new subscription renewal amount takes effect. You will also see a prorated price for the additional licenses, based on the time remaining on your current subscription. When you click Confirm, the new license count will take effect and you will be charged for the additional licenses.