Red Giant Level 1 Clean

If you are running into issues such as the inability to clear the red X from your plugins that should be working fine.

These steps will uninstall the Red Giant Service from the system and delete all its files, including the database file.

Windows

  1. Open an Explorer window
  2. Navigate to C:\Program Files\Red Giant\Services
  3. Right-click the uninstall-red-giant-service.bat file and select “Run as Administrator”
  4. Then, reinstall the Red Giant Service by using one of the suite installers or the Red Giant App installer. https://www.redgiant.com/support/installers/

Mac

  1. Open a Terminal window
  2. Run the command: sudo /Library/Application\ Support/Red\ Giant/Services/uninstall-red-giant-service.sh
  3. Then, reinstall the Red Giant Service by using one of the suite installers or the Red Giant App installer. https://www.redgiant.com/support/installers/